Non-refundable deposit of 30% due at the booking and remaining balance due 7 days prior to event. All cancellations require 7 days notice to receive refund, if event is cancel within 7 days of event date, no refunds will be issued. 

Bond Terms & Event damage.

In the event of any damage to company property, the responsible client will be held liable for the repair, replacement, or restoration costs, as deemed necessary by the company. The bond may also have financial implications, depending on the severity and circumstances of the damage. 

Wet Weather:  If the weather is not to our standards with extreme winds and any  rain, we would try and seek an alternative solution before cancelling event.  No refund is available, as we’ve already set items up and organised our day/week. You do get 24 hours to change the date or location for bad weather only. Alternatively if you wish to go ahead and the weather is not to our standards we do have the right to candle and pack down immediately.

Please be aware that when setting up your event in public places, it is your responsibility to ensure that there is clear access and that you have obtained any necessary council approval. We are not liable for any fines or fees incurred due to lack of approval or access.

If you are asked to move or are not allowed to operate in a specific area, you will not be given a refund.