Payment Details

• Deposit: 50% required to secure your booking
• Payment method: Bank transfer only
• Remaining balance due 7 days prior to your shoot/event date

Cancellation Policy

All bookings with Raui Productions are subject to the following cancellation terms:

• More than 30 days notice - Full deposit refunded, no cancellation fee.
• 14–30 days notice - 50% of the deposit is retained. Remaining deposit refunded.
• Less than 14 days notice - Deposit is non-refundable.
• Less than 48 hours notice or no-show - Full package amount is payable.
• Rescheduling - One complimentary reschedule is offered with more than 14 days notice, subject to availability. Rescheduling within 14 days is treated as a cancellation.
• Raui Productions cancellation - In the unlikely event we must cancel, a full refund of all payments will be issued, or an alternative date offered.
• All travel fee will be added for locations outside of the Gol Coast Radius
• Additional add-ons can be discussed
• Usually a 7014 Day turnaround time for the project